ATTENDANCE POLICY

Students are expected to attend their scheduled weekly lesson whenever possible.

If a student will be absent, parents should notify the program as soon as possible. Advance notice of at least 24 hours is appreciated whenever possible.

Regular attendance is important for student progress and for maintaining consistent group instruction.

Missed lessons do not qualify for tuition refunds or credits.

Tuition reserves your child's place in the program and is not based on attendance at individual lessons.

WITHDRAWAL POLICY

Enrollment is month-to-month.

Families may withdraw from the program at any time by providing written notice via email at least 30 days before the desired withdrawal date.

Tuition already paid is non-refundable.

If tuition has already been processed for the upcoming month, the student may continue participating through the end of the paid tuition period.

Failure to attend lessons does not automatically cancel enrollment. Written notice is required to discontinue participation in the program.

MAKE-UP LESSON POLICY

Make-up lessons are not guaranteed.

When advance notice is provided, a make-up lesson may be offered if space is available in another group and scheduling permits.

Make-up lessons are provided as a courtesy and are subject to instructor availability.

Missed lessons due to student absences generally do not qualify for refunds, credits, or guaranteed make-up lessons.

Lessons missed due to instructor absence will be rescheduled or credited.

Privacy Policy

Effective Date: July 2026

Happy Keyz Academy ("Happy Keyz," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide.

Information We Collect

We may collect the following information from parents or legal guardians:

• Parent/guardian name

• Student name

• Email address

• Phone number

• Emergency contact information

• School and class information

• Enrollment and scheduling information

Payment Information

All online payments are securely processed through Stripe. Happy Keyz Academy does not store or have access to your complete credit or debit card information.

How We Use Your Information

We use your information to:

• Process enrollments

• Schedule lessons

• Communicate with parents

• Process tuition payments

• Provide customer support

• Improve our services

Information Sharing

Happy Keyz Academy does not sell, rent, or share your personal information with third parties except as necessary to process payments, provide our services, or comply with legal requirements.

Data Security

We take reasonable measures to protect the personal information you provide. While no method of electronic transmission or storage is completely secure, we strive to safeguard your information using appropriate security practices.

Children's Information

We collect information about students only as necessary to provide our educational services. Parents or legal guardians are responsible for providing student information during enrollment.

Changes to This Policy

Happy Keyz Academy may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the contact information provided on our website.